Social Media and Influencer Specialist

Rex Kuo
Social Media and Influencer Specialist

About the Role:

As our Social Media and Influencer Specialist, you are the driving force behind our various social media channels (Instagram, Facebook, Twitter & Linkedin), starting from content strategy, planning, scheduling to engaging with our community. You’ll also take over our influencer marketing strategy and build on our existing network to create a world-class influencer program. 


You will work closely with the marketing team and operations team to create a great social media experience for our community, creating awareness for the brand and continuously driving traffic to our website. 


Key Responsibilities & Duties Include:

Social Media Marketing

  • Develop and implement effective Social Media strategies to drive brand awareness and growth – through product launch and marketing campaigns.
  • Plan and execute the social calendar inline with overall marketing strategy and launches. 
  • Writing on-brand Social Media content that engages and inspires our audience.
  • Tailoring content across multiple platforms and products (Instagram Stories, Instagram Posts, Instagram Reels, Facebook Posts, Facebook Stories, LinkedIn Twitter etc.)
  • Nurture the social media communities and engage with our audiences across platforms to build strong customer relationships, supported by our Customer Service team.
  • Use analytics to monitor performance on social media activities (Followers, Engagement, Reach).
  • Deriving insights, reporting performance and make recommendations on how to adapt our Social Media strategy (Note this does not include paid media). 
  • Actively seeking new social media trends and opportunities, and adapting our strategy accordingly.

Influencer and Affiliate Marketing

  • Develop and execute a world-class influencer program
  • Identify and build strong relationships with key influencers in line with the brand across all social platforms.
  • Build on our existing affiliate program. 
  • Manage existing PR relationships and PR agencies to communicate marketing campaigns and new product launches.
  • Develop, monitor and report the ROI of our Influencer and Affiliate program – and make recommendations on how to adapt our strategy accordingly.
  • Oversee areas and responsibilities assigned by Marketing Team Lead.
  • Looking after other special projects assigned by Marketing Team Lead.

Who We’re Looking For:

  • You have an established understanding and 2+ years experience in running Social Media and Influencer Management for a Direct-to-Consumer brand(s).
  • You have experience working with various social media and influencer management tools (Scheduling, Analytics and CRM).
  • You have a passion for social media and influencer marketing and keep your ear to the ground when it comes to industry trends and strategies. 
  • A team player with a positive attitude in your interaction with your peers and our community/ customers.
  • You are data-oriented and can use analytics to derive insights and guide future decisions and strategy. 
  • You have a growth and strategic mindset; with the initiative to suggest better ways to do things.
  • You are an excellent communicator and networker, with great written and verbal communication skills.
  • You are adaptable, and you learn quickly, and thrive in diverse and rapidly changing business environments.
  • You are self-motivated, result-driven and take a proactive approach in problem-solving.
  • You are able to work efficiently in global business culture.
  • You’re confident in managing multiple projects and priorities. 

    How to Apply:

    Have a look on our website and social media pages to get a feel for who we are and what we represent. If you think you’d fit in with the team, email us at careers@orbitkey.com along with your CV, and a cover letter which includes answers to the following questions:

    1. Take a look at our social media channels (instagram.com/orbitkey and facebook.com/orbitkey) and provide 1-2 feedback on how you would improve our content.
    2. What goals should we set for each of our social media accounts and what does success look like?
    3. What are the key metrics you look at when searching for influencers?
    4. How do you measure the results and ROI of your influencer marketing work?